Saturday, February 21, 2009

The Customer Is Always Right, Bitch.

First post of the year, WOO!!!

So today, I called customer service at Nordstorms to see if they had credited a recent return I made.  I try to explain that the cashier never gave me a receipt for the return, she only charged me for the purchase I made after the so-called "return". So after a hour of waiting, they finally tell me to come in to get the problem resolved.  I went in to Nordstrom thinking that they realize the mistake.  Little did I know that the cashier didn't return the rings at all.  So I'm up in Nordstorms arguing that I just returned the item 2 days ago and that the cashier might have forgot to ring it up.

HERE'S THE INTERESTING PART!

The lady tells me that she has never seen the rings since last year (it was a old model) & that it shows no history of being bought or returned.  At this moment, I have on my "what the fuck, n*gga" face on lol. Then she kept trying to explain that there was no mistake & making me look stupid as fuck.  So now the manager comes & tells me obvious shit; that I have no proof of the transaction and they don't know anything about the rings. So I told both of these women to call up the cashier and ask her. They didn't want to do shit; they kept trying to get me to assume that everything was okay and that I was tripping.

Shiiiiiit, fuck that!  I already have a disadvantage of being black & young, so that didn't help out much. Manager straight up asked "Did you accidently take it back with you and don't remember?" LMAO! So I told them to look up surveillance & use that shit as proof.  The manager did her "research" and came back moded as fuck. Conclusion: I got my refund and proved to them that the customer is right. Nordstroms stays fucking up shit. The End.

Hopefully my girlfriend will read this because I have a different set of rings that should be coming in soon. But right now I havent heard a word from her since 230pm (its going on 932pm now). & Nordstroms better have not fucked this one up either. Deuces!

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